Refund policy
RETURN & EXCHANGE POLICY | HDBNGR RVWR
At HDBNGR RVWR, we want you to love what you order. All our pieces are made-to-order with care, and we stand behind our quality.
RETURNS & REFUNDS
• 90-day return window from delivery date
• Items must be unworn, unwashed, and have original tags attached
• Full refund to original payment method (minus original shipping costs)
• Made-to-order items are final sale only if they are custom/personalized
EXCHANGES
• Free exchanges for different sizes or colors (subject to availability)
• We'll cover return shipping for exchanges within the US
• Email us at [your support email] to initiate an exchange
HOW TO RETURN
1. Email us at [your support email] with your order number and reason for return
2. We'll send you a return authorization and instructions
3. Ship item back within 7 days of receiving authorization
4. Refund processed within 5-7 business days of receiving your return
SIZE QUESTIONS?
Check our detailed size guide before ordering: [link to your size chart]
Still unsure? Reach out before you order - we're here to help you get the right fit.
DAMAGED OR DEFECTIVE ITEMS
We inspect every piece before shipping, but if something arrives damaged or defective, contact us within 48 hours of delivery. We'll make it right with a replacement or full refund (including shipping).
FINAL SALE ITEMS
• Custom/personalized orders
• Items marked as "Final Sale" at checkout
• Clearance items (when applicable)
CONTACT US
Questions about returns or exchanges? Email [your support email] or use our contact form.
We're a small, Black-owned, woman-owned business. Your support means everything, and we're committed to making sure you're happy with your HDBNGR RVWR gear.